Privacy Policy

Last updated: January 1, 2025

Information We Collect

At KeyFlow VPN, we are committed to protecting your privacy and maintaining the confidentiality of your personal information. We operate under a strict no-logs policy to ensure your online activities remain private.

Information we do NOT collect:

  • Your browsing history or website visits
  • Downloaded files or content accessed
  • DNS queries or search terms
  • Connection timestamps or session duration
  • Your real IP address or location data
  • Bandwidth usage or traffic content

Minimal information we collect for service operation:

  • Email address for account creation and support
  • Payment information (processed securely by Apple)
  • Device type and operating system version for optimization
  • Anonymous crash reports for service improvement

How We Use Your Information

The limited information we collect is used solely for:

  • Providing and maintaining our VPN service
  • Processing subscription payments and renewals
  • Providing customer support when requested
  • Improving service performance and reliability
  • Complying with legal obligations when required

We never sell, rent, or share your personal information with third parties for marketing purposes.

Data Security

We implement industry-standard security measures to protect your information:

  • AES-256 encryption for all data transmission
  • Secure server infrastructure with regular security audits
  • Limited access to personal data on a need-to-know basis
  • Regular security updates and vulnerability assessments
  • Secure data centers with physical and digital protection

Data Retention

We retain personal information only as long as necessary to provide our services:

  • Account information is retained while your subscription is active
  • Payment records are kept for accounting and legal compliance purposes
  • Support communications are retained for service improvement
  • Anonymous usage statistics may be retained for service optimization

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request data portability where applicable

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: [email protected]

We respond to all privacy-related inquiries within 48 hours.