Privacy Policy
Last updated: January 1, 2025
Information We Collect
At KeyFlow VPN, we are committed to protecting your privacy and maintaining the confidentiality of your personal information. We operate under a strict no-logs policy to ensure your online activities remain private.
Information we do NOT collect:
- Your browsing history or website visits
 - Downloaded files or content accessed
 - DNS queries or search terms
 - Connection timestamps or session duration
 - Your real IP address or location data
 - Bandwidth usage or traffic content
 
Minimal information we collect for service operation:
- Email address for account creation and support
 - Payment information (processed securely by Apple)
 - Device type and operating system version for optimization
 - Anonymous crash reports for service improvement
 
How We Use Your Information
The limited information we collect is used solely for:
- Providing and maintaining our VPN service
 - Processing subscription payments and renewals
 - Providing customer support when requested
 - Improving service performance and reliability
 - Complying with legal obligations when required
 
We never sell, rent, or share your personal information with third parties for marketing purposes.
Data Security
We implement industry-standard security measures to protect your information:
- AES-256 encryption for all data transmission
 - Secure server infrastructure with regular security audits
 - Limited access to personal data on a need-to-know basis
 - Regular security updates and vulnerability assessments
 - Secure data centers with physical and digital protection
 
Data Retention
We retain personal information only as long as necessary to provide our services:
- Account information is retained while your subscription is active
 - Payment records are kept for accounting and legal compliance purposes
 - Support communications are retained for service improvement
 - Anonymous usage statistics may be retained for service optimization
 
Your Rights
You have the right to:
- Access the personal information we hold about you
 - Request correction of inaccurate information
 - Request deletion of your personal information
 - Object to processing of your personal information
 - Request data portability where applicable
 
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: [email protected]
We respond to all privacy-related inquiries within 48 hours.